The NDIS Commission works with participants and providers to improve the quality and safety of NDIS services and supports.

New Guidance for NDIS participants who would like to know more about using Platform Providers
Own Motion Inquiry into Platform Providers
Corey
Tiara
Callee
Have a concern or complaint about your NDIS supports and services?
Make a complaint
Provider Register
How the Commission can help you
Understanding the complaints process
Understanding the different types of providers
Provider obligations
Becoming a registered provider
Worker obligations
Apply for worker screening
Worker training modules and resources
COVID-19 Information
COVID-19 resources and information

Complaints process

  1. Unhappy with your provider?
  2. Talk to your provider
  3. Make a complaint with us
  4. We talk to your provider
  5. We take action
  6. We let you know the outcome
Understanding the complaints process
Transcript
Want email updates from the Commission?
Sign up to our newsletters

Contact and accessibility

Accessibility information
EasyRead information
In your language
Other ways to contact us